Sales Meeting

A talk about showing courtesy to the customer could be very boring.  But here’s how your speaker can put animation in it. He stages a demonstration. “Now we’ll enact a scene involving customer
courtesy. This incident takes place in a grocery store. I’ll play the part of the customer.

Fred Jones, approaching the speakers’ stand dressed as a grocer, will act as the salesperson.” The customer asks three or four questions about the merchandise: “Where is the flour? Are these the best potatoes you have? Don’t you have cheaper tomatoes?”

The clerk is indifferent, then discourteous, then extremely rude. The climax is reached when the customer angrily declares, “If that’s the way you treat your customers, you can keep your groceries!”  The customer throws several grocery items, including a sack of flour, at the retreating clerk. The sack hits the wall. A hole in it causes flour to be strewn in all directions! Your audience will roar. They will then be more receptive to your speaker’s remarks on the subject of customer courtesy.

Sales Meeting

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