1. At a prearranged time a salesperson in the audience starts moaning loud as if suddenly stricken quite ill. Two other salespeople rush him to the front of the room and supposedly inject five hundred thousand units of “spizzerinktum” from a five gallon water bottle. Promptly revived, the salesperson starts showing enthusiasm. He grabs an order book and rushes out of the room as if to call on prospective customers, following which someone gives a few words on the need for enthusiasm.
2. Any salesperson is called to the front and asked to hold his breath as long as he can. The emcee acts as timekeeper. After the
time has been announced (usually 20 or 25 seconds), the emcee gives the salesperson a goal at which to shoot, adding ten or fifteen
seconds to the time of the initial try. The same person holds his breath again. Invariably, he will hold it long enough to attain the
goal set for him. The moral should then be explained: one always does better when he has a goal.
3. Two members of the audience start arguing in a very realistic manner. They get louder, so the emcee asks them to be quiet. They continue arguing until the emcee asks them to come to the front and explain the disagreement. One gives the opinion that servicing a customer is more important than obtaining the account in the first place. But the other argues that service is of little importance. A show of hands by the audience decides the issue. The point is then further clinched by the emcee’s remarks.
June 24, 2009
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